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Mystery Shopping Mastery
18,99 € *
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How to Find The Truth Do you worry about what´s happening at the point of customer contact? Do you worry that you´re not getting the truth filtered up through the organisation? In Mystery Shopping Mastery, real-life practitioner Steven Di Pietro gives you the definitive guide on how to measure customer service and sales. Steven has been in the mystery shopping industry for over 10 years. He shares real-life examples and strategies to help you understand the full scale of measurement possibilities and choose the best one for your business. In this book, you´ll discover: How you intentionally and unintentionally get lied to. The different ways to measure customer service and sales. How to maximise and measure the ROI of a program. How to run a best practice mystery shopping program. How to choose a mystery shopping supplier. Along the way, Steven also shares some of the crazy things that happen in retail within different industries, so you can learn what to do and what not to do. Regardless of the size of your organisation, this book is an invaluable resource for retailers, manufacturers, and other research companies.

Anbieter: buecher.de
Stand: 15.01.2018
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Seoul Travel Guide: Top Attractions, Hotels, Fo...
2,56 € *
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Seoul is filled with energy and spirit – a highly cultured city with the most majestic sights to behold. No wonder, flocks of tourists come here each year to take a peek. The atmosphere is like no other with a unique blend of old and new traditions combined with high end technology and fashion. This comprehensive, but simple travel guide will bring you to all these and more! You are to discover what lies within the majestic land of Seoul – amazing destinations, expert travel tips, city highlights etc. All the details in this book are proven to give you experiences that you will cherish for a lifetime. Do you want to know where the best views in the city are? Or maybe go on a hike in the iconic Nami Island? Perhaps, you also wish to visit the marvelous palaces that surrounds the city as well as popular markets and shopping places. Are you interested in Korean cuisine and would like to know about the best eats in the city? No need to look further as all these vital information are contained in this book.

Anbieter: buecher.de
Stand: 30.12.2017
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My Trip to the Supermarket Activity and Sticker...
6,99 € *
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Work your way around the supermarket and discover all the amazing things you can buy! Find your way through the maze of aisles to the checkout counter, count how many loaves of bread are in the baker´s basket, help the shop assistant stack the empty shelves and much more. Packed with lots of different activities and colourful stickers, you can choose what shopping you take home! This book will make going to the supermarket a fun experience.

Anbieter: buecher.de
Stand: 08.02.2018
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Access Philadelphia
22,99 € *
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With Access Philadelphia , your visit will be an easy, enjoyable experience-the Liberty Bell, Rodin Museum, and world-famous cheesesteaks are at your fingertips. Philadelphia has been divided and organized into neighborhoods, so you know where you are and where you´re headed. Unique color-coded and numbered entries allow you to discover the best: Hotels Restaurants Attractions Shopping sights Parks and Outdoor Spaces Large, easy-to-read maps with entry numbers keyed to text ensure that you will instantly find what you must not miss. Access is your indispensable walk-around guide to Philadelphia. Our writers, who live in and love the city, will lead you by the hand down the remarkable streets, sharing the unforgettable sights and pointing out the undiscovered gems and all the majestic landmarks that only Philadelphia has to offer.

Anbieter: buecher.de
Stand: 26.11.2017
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The Rough Guide to Peru
13,99 € *
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The Rough Guide to Peru is the ultimate travel guide to this fascinating country, with full-color maps and detailed coverage of all its regions. Discover Peru´s highlights with expert information on everything from hiking the Inca Trail and wildlife-spotting in the Amazon rainforest to shopping for souvenirs in vibrant markets and seeking out the best restaurants for ceviche. This newly updated guide includes insider reviews of the best hotels, bars, clubs, shops and restaurants for all budgets, as well as stunning photography that brings it all to life. Make the most of your time with The Rough Guide to Peru.

Anbieter: buecher.de
Stand: 18.01.2018
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Mauritius Marco Polo Pocket Guide
8,49 € *
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´´Marco Polo Pocket Guide Mauritius: the Travel Guide with Insider Tips. Explore Mauritius with this handy, pocket-sized, authoritative guide, packed with Insider Tips. Discover boutique hotels, authentic restaurants, the island´s trendiest places, and get tips on shopping and what to do on a limited budget. There are plenty of ideas for travel with kids, and a summary of all the festivals and events that take place in Mauritius. Let Marco Polo show you all this tropical paradise has to offer. Mark Twain once said that God created Mauritius first and then modelled Paradise on it. Whoever flies to Mauritius is looking for sun, sand and sea; what you will find is an absolutely magical place. Experience the jewel of the Indian Ocean up-close. Just an hour from the beach you will be in the rainforest, and it only takes a few minutes from the Tamil temple to the Christian shrine. Experience the bustle of Port Louis and discover the colourful villages nearby which seem to come from a different age. This is Mauritius!

Anbieter: buecher.de
Stand: 17.01.2018
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Crete Marco Polo Pocket Guide
8,49 € *
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´´Marco Polo Pocket Guide Crete: the Travel Guide with Insider Tips. Explore Crete with this handy, pocket-sized, authoritative guide, packed with Insider Tips. Discover boutique hotels, authentic restaurants, the island´s trendiest places, and get tips on shopping and what to do on a limited budget. There are plenty of ideas for travel with kids, and a summary of all the festivals and events that take place. Let Marco Polo show you all this wonderful Greek island has to offer. Crete is a world unto itself. Greece´s largest island juts out of the sea like one massive mountain range, reaching heights of almost 2,500 m. Everyone can find what they are looking for here: sandy beaches as far as the eye can see, secluded coves, wild gorges, and lots of culture after all the island was home to the first advanced civilization in Europe. With Marco Polo Crete you can find out where you can go mountain biking, play golf, windsurf, dive, sail and ride. This is Crete!

Anbieter: buecher.de
Stand: 14.01.2018
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Top 10 Italian Lakes (eBook, PDF)
5,49 € *
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An unbeatable e-guide to the Italian Lakes, includes insider tips and ideas, colour maps, top 10 lists - all designed to help you see the very best of the Italian Lakes. Sail around Lake Como, visit the best restaurant on Lake Maggiore, explore the vineyards of Bergamo´s upper town, head into the hills around Lake Idro or go shopping in Milan. From Top 10 gardens to Top 10 things to do for free - discover the best of the Italian Lakes with this easy-to-use travel guide. Inside Top 10 Italian Lakes: - Five easy-to-follow itineraries to help you make the most of your trip - Top 10 lists showcase the best Italian Lakes attractions, covering Lake Como, Lake Maggiore, Milan and more - In-depth neighbourhood guides explore the Italian Lakes´ most interesting areas, with the best places for shopping, going out and sightseeing - Colour-coded chapters divided by area make it easy to find information quickly and plan your day - Essential travel tips including our expert choices of where to stay, eat, shop and sightsee, plus useful transport, visa and health information - Colour maps help you navigate with ease - Covers Lake Maggiore, Lake Como, Bergamo, Brescia, Lake Isco, Lake Garda, Milan, Southern Lombardy and more Planning to explore Italy further? Try our DK Eyewitness Travel Guide Italy . About DK Eyewitness Travel: DK´s Top 10 guides take the work out of planning a short trip, with easy-to-read maps, tips and tours to inform and enrich your weekend trip or cultural break. DK is the world´s leading illustrated reference publisher, producing beautifully designed books for adults and children in over 120 countries.

Anbieter: buecher.de
Stand: 17.02.2018
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Top 10 Italian Lakes (eBook, ePUB)
5,49 € *
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An unbeatable e-guide to the Italian Lakes, includes insider tips and ideas, colour maps, top 10 lists - all designed to help you see the very best of the Italian Lakes. Sail around Lake Como, visit the best restaurant on Lake Maggiore, explore the vineyards of Bergamo´s upper town, head into the hills around Lake Idro or go shopping in Milan. From Top 10 gardens to Top 10 things to do for free - discover the best of the Italian Lakes with this easy-to-use travel guide. Inside Top 10 Italian Lakes: - Five easy-to-follow itineraries to help you make the most of your trip - Top 10 lists showcase the best Italian Lakes attractions, covering Lake Como, Lake Maggiore, Milan and more - In-depth neighbourhood guides explore the Italian Lakes´ most interesting areas, with the best places for shopping, going out and sightseeing - Colour-coded chapters divided by area make it easy to find information quickly and plan your day - Essential travel tips including our expert choices of where to stay, eat, shop and sightsee, plus useful transport, visa and health information - Colour maps help you navigate with ease - Covers Lake Maggiore, Lake Como, Bergamo, Brescia, Lake Isco, Lake Garda, Milan, Southern Lombardy and more Planning to explore Italy further? Try our DK Eyewitness Travel Guide Italy . About DK Eyewitness Travel: DK´s Top 10 guides take the work out of planning a short trip, with easy-to-read maps, tips and tours to inform and enrich your weekend trip or cultural break. DK is the world´s leading illustrated reference publisher, producing beautifully designed books for adults and children in over 120 countries.

Anbieter: buecher.de
Stand: 17.02.2018
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Dubrovnik & Dalmatian Coast Marco Polo Guide
8,49 € *
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Marco Polo Dubrovnik & Dalmatian Coast: the Travel Guide with Insider Tips!Experience all of Dubrovnik´s attractions with this up-to-date, authoritative guide, complete with ´Best Of´ recommendations. You´ll discover excellent hotels, restaurants, where to shop, trendy places, local nightlife, tips for shopping and getting by on a tight budget, as well as ideas for children, sports and numerous other activities. Also contains: the Perfect Route, Travel Tips, Links, Blogs, Apps & more, Travel with Kids, Croatian phrasebook, and index. Dubrovnik is a holiday paradise, but one that has been transformed, with high-class hotels, elegant restaurants and a vibrant nightlife. MARCO POLO Dubrovnik & Croatian Coast leads you to one of the top destinations in the Adriatic. The calm, often austere beauty of the islands and bays, the crystal-clear water, the romantic settings of medieval harbour towns full of historical gems are just waiting to be discovered. Insider Tips reveal how you can try your hand at becoming a lighthouse keeper and where to find the dreamiest bays.The ´Best Of´ pages highlight some unique aspects of Dubrovnik, recommend things to do for free, and contain tips for rainy days and where you can relax and unwind. You´ll find out What´s Hot in Croatia, such as diving for ancient treasure. The Trips & Tours include the island of Vis and the Plitvice Lakes; in Sports & Activities you´ll find numerous listings for adventure and water sports. The Dos & Don´ts tell you what to do when the Bora wind blows up and why you should stick to the footpaths. MARCO POLO Dubrovnik & Dalmatian Coast provides comprehensive coverage of the region. To help you get around there´s a detailed road atlas inside, useful maps of Dubrovnik, Split, Trogir and Zadar Town in the backcover, plus a handy pull-out map.

Anbieter: buecher.de
Stand: 03.02.2018
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